Adding recipients to notifications

You can add recipients to notifications that are sent when the status of a record changes. After the recipients for notifications are defined in the notification requirements, you can add an ad hoc person or role to receive a notification for a specific record.

About this task

Only the statuses that have defined notification requirements for the business object appear in the list of available statuses. To add a notification requirement for a status that is not in the list, create a notification requirement for the business object.

Procedure

  1. Open the record for the business object that you want to create a notification for when the record status changes.
  2. On the Notifications tab, in the Status Change Notifications section, add a status.
  3. Select all of the statuses for which you want a notification to be sent for the record.
  4. Select a status in the Status Change Notifications section and specify notification recipients.
  5. Save the business object record.