Overtime utilization rate metric
Determines worker productivity based on overtime entries that are logged for tasks, which are compared to total hours worked.
- Name
- Overtime Utilization Rate
- Category
- Operational
- Analysis objective for exception conditions
- Determines how well maintenance resources are being used. Views this metric over time to show, analyze, and adjust programs based on observed trends. This metric is essential for analyzing worker productivity and effectiveness within the maintenance organization. Although this metric is not always a direct indicator of the maintenance program’s effectiveness, it can still be helpful. In some organizations, overtime is worked in response to breakdowns or emergency work. High overtime rates can highlight a potentially ineffective maintenance program.
- Description
- Informs management of the amount of work that requires overtime.
- Source
- Customer Focus Group
- Measurement
- Overtime Hours / Total Hours
- Dependent data that is calculated
- From Time Card and Time Entries:
- Overtime = Time Entries with Time Type = Overtime
- Total Hours on Time Entries = Total “Standard” Hours (that is, 40 hr week, 8-hour day) based on work schedule for the individuals captured in the Task-related Time Entries (numerator) for the capture period (triTask – include all Task types with a Responsible Organization section)
- Time period is based on time log line item date (not time card period)
- Organization, Location, and Geography are based on associations of employee on time card entry.
- Roles
- OP Service Manager
- Display chart types
- Value-based: Horizontal Grouped Bar (percent) Chart (Capture Period: Vertical Grouped Bar (percent) Chart)
- Score-based: Horizontal Stacked Bar Chart (Capture Period: Vertical Stacked Bar Chart)
- Thresholds
- Low Threshold: .1 (10%)
- High Threshold: .25 (25%)
- Range 1: Good/Positive/Green
- Range 2: On Target/Caution/Yellow
- Range 3: Poor/Negative/Red
- Fact details
- Module: triMetricFactBusiness Object: triResourceFact
Metric Queries: triResourceFact - Metric - Overtime (OT) Utilization Rate, triResourceFact - Metric - Overtime (OT) Utilization Rate (Score)
- Drill paths
- Geography
- Location
- Organization
- Assigned Resource
- Capture Period
- Interactive filters
- Geography
- Location
- Organization
- Assigned Resource
- Static filters
- None
- Time
- Months
- Data point refresh rate
- Monthly
- License dependency
- IBM® Maximo® Real Estate and Facilities Operations
- Request Central
- Functional dependency
- Task Management
- Service Management
- Time Entries