Churn rate (%) metric
Determines the move activity levels of people and indirectly determines negative productivity impacts that are caused by excessive moves.
- Name
- Churn Rate (%)
- Category
- Operational
- Analysis objective
- Analyzes churn rates at a building level and organization level to focus investigation on root causes of exception conditions. Use time trend analysis to compare seasonal peaks, anomalies, or trends.
- Description
- The Churn Rate might indicate excessive moves, move costs, and productivity disruption from move activity. However, churn rates increase in periods of change, such as grow, consolidation, or reorganization business needs. Other information that is based on time trends, move type, move reason, or organization might indicate opportunities or areas to investigate further.
- Source
- IFMA
- Measurement
- Total number of Moves / Total number of Workers
- Dependent data that is calculated
- Moves: Count of People moved per time period (from Move Log)
- Total Workers: Count of People assigned to Space
- Roles
- FA Move Manager/Planner
- FA Space Manager/Planner
- Display chart types
- Value-based: Horizontal Grouped Bar (percent) Chart (Capture Period: Vertical Grouped Bar (percent) Chart)
- Thresholds
- Low Threshold: .2 (20%)
- High Threshold: .45 (45%)
- Range 1: Low/Positive/Green
- Range 2: Medium/Caution/Yellow
- Range 3: High/Negative/Red
- Fact details
- Module: triMetricFactBusiness Object: triSpaceAllocationFact
Metric Queries: triSpaceAllocationFact - Metric - Churn Rate (%) Metric
- Drill paths
- Geography
- Location
- Organization
- Capture Period
- Interactive filters
- Geography
- Location
- Organization
For US Federal Government:- Geography
- Location
- Organization
- Real Property Type
- Real Property Use
- Static filters
- Active Buildings
- Active Floors
- Active Spaces
- Time
- Months
- Data point refresh rate
- Monthly