Reporting labor time using the Start and Stop timers

You can use the automatic time-tracking features of the system to help you report the time spent working on a ticket or work record.

Procedure

  1. Open the record.
  2. On the toolbar, click the Start Timer button.
  3. To stop the timer, click the Stop Timer button.
  4. Optional: If necessary, you can edit the finish date, finish time, or hours.
  5. Click OK.