Service item statuses

You can manage the status for a service item for all related records. The system uses a set of inheritance rules to apply changes to a service item from a higher level to a lower level. In the Service Item application, a change to a service item status is applied to the organization level.

The following status types are available:

• Pending - Service items are not available when you try to record selected general ledger transactions. Service items in pending status are not visible from service item lookups. This status applies to the following general ledger transactions: material use (MATUSETRANS), material receipts (MATRECTRANS), inventory (INVTRANS), except for insert item (INSERTITEM).
• Planning - Service items are not available when you try to record selected general ledger transactions. This status applies to the following general ledger transactions: material use (MATUSETRANS), material receipts (MATRECTRANS) for issue, transfer, or receipt types, only.
• Active - These service items are available for full system capabilities.
• Pending Obsolescence - You can use any existing service items, but cannot replenish existing balances.
• Obsolete - You cannot use these service items, except to generate invoices. Obsolete items are not visible from service item lookups.