Displaying user messages

You can specify when users are prompted by user interface (UI) messages to provide them with information.

About this task

For assets that are down, if downtime was already reported, the message does not appear. Duplicate problem messages are displayed by default for assets and locations.

Procedure

  1. In the Organizations application, select the relevant organization.
  2. Select the Work Order Options > Other Organization Options action.
  3. Specify the details you want to display to users:
    • To display asset status information after a user completes or closes a work order, and when the asset status is still down, select the Display Downtime Report Prompt upon WO Completion for Asset in a 'Down' Status check box.
    • To display a warranty message when a user enters an asset under warranty on a work order, select the Display Warranty Status check box.
    • To display a duplicate problem message when a duplicate problem is reported on an asset or on a location, select the On Asset or On Location check boxes.
  4. Click OK.