Reporting downtime for assets

You can report the start time and the end time of the downtime for an asset after it has occurred.

About this task

You can create multiple downtime reports for a single work order.

Procedure

  1. Display the record with the asset for which you want to report downtime.
  2. Select the Report Downtime action.
  3. In the Downtime Report section, select the Report Downtime option.
  4. Specify the date the downtime began, or select one of the following options in the Start Date Default section:
    • Reported Date - the date and time the downtime for the asset was reported on the work order.
    • Actual Start Date - the date and time the downtime for the asset actually began.
    • None - no default start date and time.
  5. Enter a date the downtime ended or will end.
  6. In the Hours field, the system calculates the total downtime hours based upon the start date and the end date. This calculation considers the calendar for the asset. The calculation also considers the elapsed time between the start of downtime, and the end of downtime.
  7. In the Downtime Code field, click Select Value to select a code.
  8. In the Downtime Type section, select either of the following options:
    • Operational - if the down time occurred when the asset is normally in use
    • Non-Operational - if the down time occurred when the asset is normally not in use.
  9. Click OK to report the downtime and return to the record.