Configuring Maximo Application Suite notifications

Configure a Maximo® Application Suite notification and set user subscriptions.

About this task

In this example, you create a notification for the Technician application and add the user Smith to the Notification User Subscription. For more information, see Creating notification events.

Procedure

  1. From Maximo Manage, open the Notifications application.
  2. Click Create Notification from the Common Actions menu.
  3. In the Event name field, enter MXAPIWODETAIL.
    This value is the name of an API used by the Technician application.
  4. Enter a description of the event.
    For example, type Send emergency work order notification.
  5. Enter a condition for the Apply to Condition field.
    For example, create a condition that sends a notification for work order approvals.
    1. For the Apply to Condition field, click the lookup icon and select Go To Conditional Expression Manager.
    2. From the Conditional Expression Manager application, click the new row icon.
    3. For the Condition field, enter WOAPPR.
    4. For the Type field, select EXPRESSION.
    5. For the Expression field, enter :status='APPR'.
    6. Select the Always Evaluate? option.
    7. Click Save Condition from the Common Actions menu.
    8. Click Return With Value.
    For more information, see Conditional Expression Manager.
  6. In the Apply To Condition field, enter WOAPPR.
  7. In the Object Structure field, enter MXAPIWODETAIL.
  8. Create a notification message template.
    1. Click Notification Message Template from the More Actions menu.
    2. Click New Row.
    3. In the Notification Template field, enter WOAPPR for the name for the notification template.
    4. Select Message Text as the Notification Message Type and enter Work order :wonum was approved. for the message.
    5. Click OK.
    For more information, see Creating notification message templates.
  9. (For the Use With field, click the lookup icon and select TECHMOBILE to select the Technician application.)
  10. For the Message Template field, click the lookup icon and select WOAPPR to select the work order approval message template.
  11. (Select the On Update? option to trigger the event when the work order is approved.)
  12. (Select the Using AND option for Attribute Conditions.)
    (You can set other conditions as needed.
    Apply to
    Defines the objects affected by an event when it occurs. Use this attribute to filter the list of notification events for an object. This condition, if set, is combined with the event filter condition using an AND operator. These two conditions determine when the notification event occurs.
    Event filter
    The Event filter condition is combined with both the Attribute condition and the Apply to condition using an AND operator. Like the Apply to condition, the Event filter condition applies to the whole object.
    Attribute condition
    Attribute conditions can be combined with AND or OR operators. Use Attribute condition to track the state of the object attribute whether it has been modified or not. Optionally, you can also compare the attribute value.
    All attribute conditions can be combined with an object operation, on Add, Update, or Delete, using an AND operator. )
  13. Click New Row from the Attributes list.
  14. For the Modified Attribute field, click the lookup icon, select WOPRIORITY, and then set the Value field to 1.
  15. Save the record.
  16. Configure notification recipients.
    1. Click Notification User Subscriptions from the More Actions menu.
    2. Click New Row.
    3. In the Event For User field, select SMITH.
      As an alternative, you can configure the owner of the work order to receive the notification by entering :OWNER.
    4. In the User Notification Type field, select PUSHNOTIFICATION.
    5. Click OK.
    For more information, see Creating notification message templates.