Invocation Channels

You use the Invocation Channels application to create and manage invocation channel records. Invocation channels support the service-oriented architecture capability by enabling the integration framework to call external applications and process the responses. The execution of an invocation channel is synchronous, and a response can be returned from the external service to the caller without using a queue.

You can configure the invocation channel record to integrate with the Integration Module application.

The initiation of an invocation channel is implemented by using an action class that calls an invocation channel. You can implement an action by using the following means:
  • An application user interface control
  • Workflow routing
  • Escalation