Administration module
You use the applications in the Administration module for system administration tasks.
You can perform functions such as creating communication templates and setting up
organizations.
Sets
You use the Sets application to create a framework to share item data and company (vendor) data across multiple organizations.
Organizations
You use the Organizations application to set up the organizations and sites that you use. You must define at least one organization and one site.
Calendars
Calendars are shared entities that define the framework for shifts, holidays, and so on, for organizations. You use the Calendars application to create and change calendars for organizations and for sites. You can create calendars to define working times as well as shifts. A calendar can also specify non-working time, such as weekends, holidays, and shutdowns.
Resources
You use the applications in the Resources module (within the Administration module) to create records about the people in your workforce. The people whom you document can include internal and external workers, and other people whose names or IDs might be listed on other records.
Bulletin Board
In the Bulletin Board application, you can create messages about critical problems and incidents that you can broadcast throughout the organization. You can also view communication logs from service desk agents and their users, and communications that are generated by workflow processes and escalations.
Communication Templates
You use the Communication Templates application to create and manage communication templates. These templates can be used to standardize frequently used email communications (which are also known as notifications).
Report Administration
You use the Reports Administration application to view report listings, set report security, and specify the availability of reports and how they open, run, and print.
Conditional Expression Manager
The Conditional Expression Manager application is a library of conditional classes and expressions. You can apply the conditions to fields, tabs, and other user interface controls in applications to control the presentation. You can also apply conditions to security groups to control access to applications, controls, and data.
Classifications
Classifications identify and characterize similar objects. A building, a notebook computer, and a centrifugal pump are types of classifications. A classification can also describe an event, such as a broken window or a hard disk failure.
CI Types
You use the CI Types application to specify which configuration item (CI) types to use when you import actual configuration items from a discovery tool.
Work View
The Work View application queries the combined ticket and work order tables. You can display the results of the query in the Result Set portlet of your Start Center. You can view a list of all tickets and work orders that you own or that are assigned to your group. The Work View application contains one default query, called WORKVIEW.
Work Queue Manager
Administrators and users with administration permissions use the Work Queue Manager application to create work queues. Work queues group similar issues into a single view to streamline the asset management process.
Service Address
You can use service addresses to organize customer locations and assets by address. When you organize customer locations and assets by service address, searching for and finding them is faster.
Map Manager
You create and configure maps to provide users with a visual representation of their work.
KPI
The KPI Templates application and the KPI Manager application help you assess and monitor the performance of important activities in your organization. For example, you can create KPIs to monitor the number of work orders that are past their scheduled start date or to identify activities that might require improvement.
Record Release
In the Record Release application, you can view the records that users currently have in edit mode. You can also release records from edit mode.
Time Zone Rules
In the Time Zone Rules application, you can specify time zone rules to identify the local date and time when you create records for a process, such as generating work orders from a preventive maintenance record.
Maximo Visual Inspection models
You can train accurate and efficient AI-based models in Maximo Visual Inspection .