Purging e-mail records from the staging table

As your business needs change, you can purge staging records. If errors are found during the staging process, you can deactivate the listener, purge the staging records, and reactivate the listener to remove the error.

Before you begin

Before you can purge e-mail records from the staging table, you must deactivate the associated e-mail listener definition.

1. In the E-mail Listeners definition, select the e-mail listener for which you want to purge e-mail records.
2. Click the E-mail Processing tab to view the e-mail records, and select the Activate/Deactivate Listener action.
3. Save your changes to deactivate the e-mail listener.
4. Select the Purge Staging Records action.
5. Click Yes to confirm the deletion of the e-mail records.
6. Select the Activate/Deactivate Listener action to reactivate the e-mail listener.
7. Save your changes.

Example

If you change your mail server implementation or the e-mail address of an e-mail account, you can purge the staging records associated with each account. Alternatively, after initial testing of the application and configurations, you can purge the staging table of any e-mail records before you enable e-mail listener functionality in a production environment.