Managing warranty contracts
You can create and update warranty contracts between your
company and a vendor. You can also associate assets and locations
with contracts to specify the coverage for each asset or location
included in a contract You can associate terms and conditions with
contracts.
Creating warranty contracts
You create warranty contracts to define the agreement to maintain one or more assets with an outside service provider for a fee or a scheduled set of payments.
Estimating payments for service warranty contracts
To track payment information, you can estimate the payments for service warranty contracts.
Authorizing sites with contracts
You can authorize one or more sites on a contract so that they are available for use in the authorized sites. You can add sites from other organizations to the contract only when the applicable sites use the same company and item sets. You can also change vendor data when you add sites to a contract. For example, you can authorize a local vendor branch for each site.
Selecting sites for contract authorizations
You can select multiple sites to authorize for a contract. You can perform this action from more than one application.
Associating service level agreements with contracts
A service level agreement is a written agreement between a service provider and its customers that defines the formal commitments. The agreement documents the service to be provided or received, the agreed upon service levels for the service, and the means of measuring or quantifying the level of service.
Revising contracts
You can create a revised version of a contract. You can also create multiple revisions of a contract.
Creating and associating terms
You can associate specific terms and conditions with contracts and records.