Copying failure hierarchies

You use the Failure Codes application to copy a failure with its causes and remedies from an existing failure hierarchy into a new hierarchy or into a hierarchy that you are modifying.

Procedure

  1. Display the record to which you want to copy a failure hierarchy.
  2. In the Failure Class field, specify a value
  3. Select the Copy Failure Hierarchy action.
  4. Select the check box for the failure class and the problem that you want to copy.
  5. Click OK and click Save Failure Code.