Responding to emergency work

A dispatcher assigns labor and crews to emergency work. After the work order is created, the dispatcher views the location of the emergency work on a map and finds nearby labor or crews to it. Then street-level route is updated to include the emergency work.

Before you begin

The emergency work order is created in the Work Order Tracking application.

Procedure

  1. In the Graphical Assignment application, on the map on the Dispatching tab, select the icons to view the unassigned work orders and nearby labor and crews.
  2. In the calendar, ensure that a nearby labor and crew resource has the availability and required skills for the work order.
  3. On the map, select the work order and assign it to the labor or crew resource.
    The street-level route for the crew is updated.