Responding to emergency work
A dispatcher assigns labor and crews to emergency work. After the work order is created, the dispatcher views the location of the emergency work on a map and finds nearby labor or crews to it. Then street-level route is updated to include the emergency work.
Before you begin
Procedure
- In the Graphical Assignment application, on the map on the Dispatching tab, select the icons to view the unassigned work orders and nearby labor and crews.
- In the calendar, ensure that a nearby labor and crew resource has the availability and required skills for the work order.
- On the map, select the work order and assign it to the
labor or crew resource. The street-level route for the crew is updated.