Configuring Weather Alerts application

You can configure and enable weather alerts so that work records in the graphical and map views are highlighted when they are at risk because of weather events.

Weather alerts are configured in the Configuring Weather Alerts application (when a subscription is purchased) and enabled with a cron task. When enabled, an icon appears on work records that might be affected by the specified weather conditions. A work tooltip explains the peril.

Example

When a peril or alert is received from The Weather Company®, a cron task looks for work that is scheduled or assigned in the affected area during that timeframe.

In the Graphical Scheduling application and the work view of the Graphical Assignment application, work records that can be impacted by the alert are flagged with an icon. The work order tooltip shows the alerts, allowing the planner to decide whether the job needs to be rescheduled.

In the Graphical Assignment application, the dispatching map displays current weather alerts and all affected assignments show within the radius of the alert map marker. The dispatcher can reschedule the work and notify the crews.

A technician in the field is notified by SMS or email to seek shelter because of bad weather in the area.

In the Graphical Appointment Book application, customer locations are checked to see if there are any alerts for that area. If there are, an icon displays in the calendar with a tooltip that describes the peril. The customer service representative can reschedule the work if needed.