Attaching files to communication templates

To send additional information with a communication template, you can attach many types of files, including text files, images, spreadsheets, and videos. When you create a communication based on a template that has attachments, the attachments are always sent with the communication.

Procedure

  1. In the Communication Templates application, open or create a communication template.
  2. On the Communication Template tab, click Attachments and select whether to attach files or attach files from the library.
  3. Save your changes.