When you create a communication template, you can use roles
as a recipient. You can add one or more roles. You can also add more
than one category of recipient such as persons, person groups, or
email addresses.
Procedure
- In the Communication Templates application, open or create
a communication template.
- Click the Recipient tab.
- Click Show Table to expand the Role table
window.
- Choose one of the following options:
Option |
Description |
New Row |
To add a single recipient. In the Role field,
specify a role. |
Select Roles |
To add multiple recipients. In the Select Roles window,
select the roles that you want to add and click OK. |
- Choose whether the recipient receives the communication
directly, is copied, or is blind copied.
- Save your changes.
What to do next
On the Communication Template tab,
you can view the roles that you added.