Deletion rules for person groups
As your business needs change, you can delete person groups.
In the Person Groups application, you use the Delete Person Group action to delete person groups.
You cannot delete a person group if the person group ID meets any of these conditions:
- The person group ID is listed on a work order or ticket that is in any status except closed or canceled.
- The person group ID is listed on any activities on a ticket template with a status of active.
- The person group ID is listed on a communications template or a ticket template.
- The person group ID is listed on a service group as the contact group.
- The person group ID is listed on a preventive maintenance record or job plan record.
- The person group ID is listed on an assignment or notification on an active workflow process.
- The person group ID is listed on an organization record as the site contact group.