Deletion of person records

To manage the personal and official information for the individuals in your organization, you can delete person records. You can also change the status of a person record to inactive rather than delete the record.

You cannot delete a person record if the person ID is listed:

  • On a user record or labor record
  • Either as a supervisor on another person record or on a job plan record
  • As a custodian or a user on an asset or location
  • On a ticket record as an owner
  • On a communication template or a ticket template

In the People application, you use the Delete Person action to delete person records.