Deletion of person records
To manage the personal and official information for the individuals in your organization, you can delete person records. You can also change the status of a person record to inactive rather than delete the record.
You cannot delete a person record if the person ID is listed:
- On a user record or labor record
- Either as a supervisor on another person record or on a job plan record
- As a custodian or a user on an asset or location
- On a ticket record as an owner
- On a communication template or a ticket template
In the People application, you use the Delete Person action to delete person records.