Operational management product service method

Use the operational management product service method when the action class has a relationship to a configuration item, or when it has a configuration item globally unique identifier (CIGUID) attribute.

When the action class has an authorized configuration item, instead of an actual configuration item, you can use the configuration item globally unique identifier attribute of the authorized configuration item.

The following service method retrieves a list of the preferred integration modules (service invokers). The integration modules implement the specified logical management operation on the operational management products that manage the specified actual configuration item.

public Collection Map getServiceInvokerListForCIAndLMO(String actCIGUID, String lmoName, String lmoNamespace, UserInfo userInfo)

Each operational management product that has a relationship with the specified actual configuration item, returns the preferred integration module for the logical management operation.