Control levels

All master data and documents are stored at the system level, organization level, or site level. Item data is stored at the system level, accounting information at the organization level, and work orders at the site level. An implied hierarchy exists among these levels.

An integration control can be configured to override values at any of the following levels:

Control value Description
System-level A system-level value applies to all system organizations and sites. If the control is not configured for organization-level or site-level values, system processing uses the system default. If the control is configured for organization-level values, or site-level values but none exists for a particular organization or site, system processing uses the system-level value.
Organization-level An organization-level value applies to all system sites within an organization. If a control is configured for organization-level values but none exists for a particular organization, system processing uses the system-level value.
Site-level A site-level value applies to a specific site within a system organization. If a control is configured for site-level values but none exists for a particular site, system processing uses the organization value (if one exists) or the system-level value.

Data that is processed by enterprise services or publish channels that use a control with an organization or site override must be at the organization or site level.