Searching for classifications from application records
You can search classification structures and attributes with associated values when you use any record type that can be classified. Record types include assets, items, locations, configuration items, work orders, and tickets.
Procedure
- From the application associated with the type of record, click the Detail Menu button and choose Classification.
- Select a classification category in the Classification Search tree, and drill down to find the record.
- Select a record identifier in the window to return a value to the field.