Graphical Appointment Book application
You use the Graphical Appointment Book application to schedule appointments in appointment windows that you defined in the Appointment Book Manager application.
An appointment book is a calendar view of the daily time slots in which an appointment for on-premise work can be done.
In the Appointment Book Manager application, you set up appointment windows in which the work can be completed based on calendar and shift information. You also determine how many appointment slots are available within each range.
In the Graphical Appointment Book application, customer service representatives can make appointments for customers within pre-defined appointment windows. They can schedule additional work records for affected locations at the same time.