Step 2: Specifying the actual CI to deployed asset relationship
Before you link CIs to assets with discovery identifiers, in the Database Configuration application, create a relationship between the actual CIs and deployed assets.
About this task
This task creates a relationship between the actual CIs and deployed assets in the database. A relationship between actual CIs and deployed assets is required when you create the action to use in the escalation that links CIs to assets. This relationship is based on the discovery identifier from both objects.
Complete the following steps to create a relationship between the actual CIs and deployed assets.
Procedure
What to do next
Now, you can configure the escalation for linking CIs to IT assets.