You create configuration items to establish relationships
and groupings of infrastructure components in information technology
for configuration management and change control.
Procedure
- In the Configuration Items application, click New
CI.
- Provide a name for the configuration item.
- Optional: Provide a description for the configuration
item.
- Optional: Specify these values for the configuration
item:
Option |
Description |
Classification |
- Associate the configuration item with a classification.
|
Actual CI |
- Base the configuration item on an actual configuration item.
- If the Classification field is blank when
you specify the value for the actual configuration item, the classification
and attributes from the actual configuration item are used.
|
- Asset
- Location
- Item
- Service
- Service Group
|
- Associate the configuration item with an asset, location, item,
service, or service group.
- Some associations preclude making other associations. For example,
if you associate the configuration item with an asset, the Location field, Item field,
and Service field become read-only.
|
- CI Location
- Site
- Organization
- Item Set
- Calendar
- Shift
|
- Specify values for the location of the configuration items, the
site, the organization, the item set, the calendar, and the shift.
- Some values preclude specifying other values.
|
CI Owner |
- Specify an owner for the configuration item.
|
- To add attributes, click New Row.
To add attributes, you must associate the configuration item
with a classification.
- In the Attribute field, specify
a value.
- Optional: Provide information for the remaining
fields.
- Save your changes.