When you initiate a new Change, the date and time at which the Change was created are
displayed in the Reported Date field. As a Change moves through the process, you can use the
View History action to monitor updates to the Change.
About this task
To view a list of updates that have been made to a Change, perform the
following steps:
Procedure
- Open the Changes application ().
- Open the Change for which you want to view an update history.
- Select the View History action.
The View History dialog is displayed. The Status History section provides a list of
all of the updates that have been made to the Change. For each update, the status is displayed,
along with the date and time on which the update was made; the user ID of the user who made the
update; and any notes that were added when the update was made. The Ownership History section lists
the owners and owner groups of the Change, along with the dates of ownership and the user ID of the
user who changed the owner or owner group.
What to do next
If you want to perform a more detailed audit of Change updates, you can
create a report that shows updates to selected attributes of the Change work order.