Maximo Application Suite
Customer-managed

Update of Maximo Monitor breaks functionality in Maximo Predict

After Maximo® Monitor is updated, predictive and anomaly detection functionality no longer works in Maximo Predict because of a software dependency mismatch.

Symptom

After Maximo Monitor is updated to version 8.6.2, model predictions and anomaly detection no longer work correctly in version 8.4.1 of Maximo Predict. In the Maximo Monitor API log, the following error message appears:

ModuleNotFoundError: No module named 'pandas.io.formats.string'

Cause

Maximo Monitor 8.6.2 and Maximo Predict 8.4.1 use different versions of the pandas Python module.

Resolution

Update Maximo Monitor to version 8.6.3.