Troubleshooting installation and configuration issues
Installation and configuration troubleshooting information for Maximo® Application Suite is available in the Support knowledge base and throughout the documentation.
In the Support knowledge base
Use the following dynamic search link to find Maximo Application Suite technotes: IBM Support
Throughout the documentation
The Installing Maximo Application Suite and Deploying Maximo Application Suite applications documentation contains hints and tips throughout the end-to-end tasks for each installation path. These hints and tips include a mapping of Ansible roles to each documentation task, sample inputs and outputs for common and complex commands, and path-specific troubleshooting for Amazon Web Services (AWS) and Microsoft Azure installations.
Important: First log in to
Maximo Real Estate and
Facilities with the mandatory initial FACILITIESADMIN user and set up other users. If you try to log in with any other user before the FACILITIESADMIN user, you get a blank screen and a user invalid error message, see
Maximo Real Estate and
Facilities users.