Resetting the Crypto and CryptoX fields in the database

If you lose your Crypto and CryptoX encryption keys, you can run a reset script that clears the Crypto and CryptoX fields in the Maximo® Manage database. Then, you can restart the server and reset your data.

About this task

When you run the resetcryptocryptox.sh script, the Crypto and CryptoX fields are cleared. After you restart the server, you can review the data that was cleared and reset the values that were cleared, such as properties or API keys.

Procedure

  1. In the Red Hat® OpenShift® Container Platform, from the side navigation menu, click Workloads > Pods.
  2. On the Pods page, open the maxinst pod.
  3. On the Terminal tab, enter resetcryptocryptox.sh.
  4. Restart the Maximo Manage server.
  5. Add any variables, such as API keys or properties that the resetcryptocryptox.sh script cleared.
  6. Redeploy or reactivate the application.