Refreshing data

Important: This feature is available only in the feature channel. For more information, see What's new in the feature channel for Maximo Mobile.

You can update the record data that is used by Maximo Mobile functions that are running on your mobile device.

About this task

The Maximo Mobile navigator consolidates transaction upload and data download tasks. You can refresh all data which downloads all records and supporting data to your device. You can also refresh specific types and subsets of data to improve the response time of the data refresh process.

Transaction data includes a transaction list to upload to the server. Configuration data includes user data and system configuration data. Functions data is used to download a compressed file. Record data consists of function data that supports working in offline mode. Delta data consists of data that has changed since the last refresh.

Procedure

  1. In the Maximo Mobile app, tap the Cloud icon.
  2. Tap the Filter icon.
  3. Specify a partial update for record data that you want to refresh.
    1. From the Record data options screen, specify the type of data that you want to refresh.

      Select List data to update all data for new and changed work list items.

      Select Supporting data to refresh all supporting data like labor records and materials.

    2. Select Update recent changes.
      Update recent changes is a faster process that refreshes new and changed items on the work list. Changes to an asset included for a work order or work order status are updated on the mobile device. Child data for existing work items is not updated through the recent changes option. For example, a new attachment for an existing work order or service request is not included. Changes to the description of an asset or work logs that are included in a work item are also examples of data that is not included the recent changes option.
    Only recent changes are updated.
  4. Update all record data.
    1. From the Record data options screen, specify the type of data that you want to refresh.

      Select List data to update all data for new and changed work list items.

      Select Supporting data to refresh all supporting data like labor records and materials.

    2. Select Reload all data.
      All record data is updated on your device. Updating all record data when a preloaded database is present ensures that any data that has changed since the preloaded database was downloaded is refreshed on the device. The latest preloaded database is downloaded along with all datasource and object information. Data that was updated after the latest preloaded database was generated is applied to the local preloaded database.
  5. Do not download any data.
    1. Select Do not dowload to prevent downloading any data.
  6. Select Map data to update all map data for new and changed records.
  7. Return to the Data update screen and then select the Refresh data icon.
  8. Refresh data for a specific application.
    1. Click the cloud icon to open the Data update screen.
    2. Select Custom configuration update.
    3. From the Custom configuration update screen, select the custom data synchronization operation you want to run.

      Custom synchronization operations are defined in the maximo.mobile.customsync system property. For more information, see Maximo Mobile properties.

    4. Return to the Data update screen and then select the Refresh icon.
  9. Refresh individual records.
    Starting in Maximo Mobile 9.2, records including work orders and assets can be refreshed individually so that time can be saved on data synchronization.
    Important: This feature is available only in the feature channel. For more information, see What's new in the feature channel for Maximo Mobile.

Results

All functions are placed in a waiting status, and they cannot be accessed until the data download is completed.