Refreshing data

You can update the record data that is used by Maximo® Mobile functions that are running on your mobile device.

About this task

The Maximo Mobile navigator consolidates transaction upload and data download tasks. You can refresh all data which downloads all records and supporting data to your device. You can also refresh specific types and subsets of data to improve the response time of the data refresh process.

Transaction data includes a transaction list to upload to the server. Configuration data includes user data and system configuration data. Functions data is used to download a compressed file. Record data consists of function data that supports working in offline mode. Delta data consists of data that has changed since the last refresh.

Procedure

  1. Update all record data.
    1. Open the Maximo Mobile navigator on your mobile device.
    2. Select Settings.
    3. From the Settings screen, select Record data update.
    4. From the Record data update screen,, select Update all record details.
      All record data is updated on your device. Updating all record data when a preload database is present ensures that any data that has changed since the preload database was downloaded is refreshed on the device. The latest preload database is downloaded along with all datasource and object information. Data that was updated after the latest preload database was generated is applied to the local preload database.
    All data is refreshed, including transactions, configurations, functions, and record data.
  2. Specify a partial update for record data that you want to refresh.
    1. Click the cloud icon to open the Data update screen.
    2. Select Record data options.
    3. From the Record data options screen, specify the types of data you want to refresh.

      Select Work list data to update all data for new and changed work list items. You can also select Only delta which is a faster process that refreshes new and changed items on the work list. Changes to an asset included for a work order or work order status are updated through a delta refresh on the mobile device. Child data for existing work items is not updated through a delta refresh. For example, a new attachment for an existing work order or service request is not included in a delta refresh. Changes to the description of an asset or work logs that are included in a work item are also examples of data that is not included in a delta refresh.

      Select Supporting data to refresh all supporting data like labor records and materials. You can also select Only delta which refreshes new and changed supporting data, but it does not remove existing lookup data hosted on the server.

      Select Map data to update all map data for new and changed records.

    4. Return to the Data update screen and then select the Refresh data icon.
  3. Refresh data for a specific application.
    1. Click the cloud icon to open the Data update screen.
    2. Select Custom configuration update.
    3. From the Custom configuration update screen, select the custom data synchronization operation you want to run.

      Custom synchronization operations are defined in the maximo.mobile.customsync system property. For more information, see Configuring properties that affect mobile apps.

    4. Return to the Data update screen and then select the Refresh data icon.

Results

All functions are placed in a waiting status, and they cannot be accessed until the data download is completed.