You use the Password Information dialog
box to change your password, password hint, or both. The system administrator
must enable the password hint question and answer for you to reset
your password. If the fields are disabled, the system administrator
did not enable the feature.
If you did not specify a password hint question and answer
for your user, you must contact your system administrator and request
that your password is reset.
About this task
The system administrator must configure the SMTP property
and then enable the property in the System properties application
to enable the password, password hint, or both.
- From the toolbar, click Profile and
select Password Information.
- In the Current Password field, enter
your current password. The other password fields become editable only
after the system validates your current password.
- Edit the following fields as needed:
Field |
Action |
New Password |
Specify a password that is at least 6 characters long. Your
company might have other requirements, such as a longer password or
the use of numeric or symbol characters. If the value you enter is
not valid, an error message is displayed. |
Verify New Password |
Reenter your new password. |
Password Hint Question |
Click Select Value to select from a
list of possible questions. |
Password Hint Answer |
Specify your answer to the question. If you become blocked
from using the system, an administrator can use the password question
and answer to verify your identity. Answers are case-sensitive. |
- Click OK.