Disabling workflow processes

Disabling a process prevents new records from being routed into the workflow process. Disabling a process does not affect records that are under the control of the process.

Before you begin

You must use the Workflow Designer application to stop any active instances of the process.

About this task

After a record is routed through an enabled process, the process cannot be deleted because other records might be under the control of the process. When you enable a new process revision, the previous revision is automatically disabled.


  1. Display the record that you want to disable.
  2. Click the Disable Process action.