IT Asset Management content

IT Asset Management content includes pre-defined artifacts and sample data that can be optionally installed with the IT Asset Management component.

This section describes the groups, workflows, actions, roles, person groups, reports, start centers, Key Performance Indicators (KPIs), queries, job plans, measurement units, domains, ticket templates, classifications, response plans, communication templates, escalations, users, and reconciliation tasks that are provided by the best practices content for IT Asset Management. It also describes the predefined user names that are included with the best practices content.