You can use actions to create tasks that will be completed automatically at a specified step in a process. An automated task can create a new Maximo object or record; change the value of a field in a record; kick off a workflow that runs in the background; instruct a workflow to perform an operation at a specified time in the change process, and so on.

When you create an automated task, you select an action that the task will carry out; the action that you select must be defined in the Actions application. This product ships with a set of predefined actions that can be used in a configuration management process.

You can create your own customized actions to fit the needs of change processes in your data center. For instructions, see the online help for the Actions application.

For a complete list of the predefined actions that are included for configuration management , go to the Actions application (select Open menu > System Configuration > Platform Configuration > Actions). Type PMCFG in the Actions field, and click Actions to display a list of the predefined actions. Descriptions are included.

The following table lists and describes the actions that are provided as built-in product content:

Action Description
PMCFGCREATEWO Create configuration management workorder
PMCFGASSIGNJP Assign a job plan to a work order
PMCFGBB Post a message to the bulletin board when CI status changes
PMCFGREMEDIATION To be kicked off by an escalation monitoring audit tasks
PMCFGGETRFCCI Get list of CIs from an RFC