You can use actions to create tasks that will be completed automatically at a specified step in a Change. An automated task can create a new Maximo object or record; change the value of a field in a record; kick off a workflow that runs in the background; instruct a workflow to perform an operation at a specified time in the change process, and so on.

One commonly used action in Change Management is an action that instructs the workflow to run an automated impact analysis after the implementation tasks for a change are created and scheduled. The PMCHGMAIN1 workflow, which is provided as built-in content and which can applied to a wide variety of changes, contains the PMCHGCALIPTCHG action; this action instructs the impact analysis engine to calculate the impacts of the implementation tasks. You can remove the action if you do not want to include this step, or you can replace the PMCHGCALIPTCHG action with the PMCHGHISIPTCHG action to instruct the engine to retrieve impacts based on historically identified impact data.

When you create an automated task, you select an action that the task will carry out; the action that you select must be defined in the Actions application. This product ships with a set of predefined actions that can be used in a change process. For each action, there might also be an action group. An action group includes both an action to carry out the task and one or more additional, related actions.

You can create your own customized actions to fit the needs of change processes in your data center. For instructions, see the online help for the Actions application.

A total of 92 predefined Change Management actions are provided. For a complete list of these predefined actions, go to the Actions application (select Open menu > System Configuration > Platform Configuration > Actions). Type PMCHG in the Actions field, and click Actions to display a list of the predefined Change actions. Descriptions are included. To page forward and backward in the list of actions, click the arrows.