Administering licenses and AppPoints usage in Maximo Application Suite 9.1 and earlier
The user access limit for your organization is set by your contracted AppPoint entitlement. By monitoring your AppPoint usage, you can periodically review whether you need to adjust your entitlement and update your license file.
AppPoints allocation
The Maximo Application Suite license usage is managed by the Suite License Service (SLS). Each Maximo Application Suite instance can be connected to a unique SLS instance, or multiple Maximo Application Suite instances can share an SLS and the corresponding license file.
- The pool of AppPoints granted by your license is shared among all Maximo Application Suite instances in the order of requests.
- Reserved and concurrent user logins from multiple Maximo Application Suite instances only result in a single checkout of AppPoints on condition that the entitlement of the logged in user is the same.
- Each Maximo Application Suite licensing report shows the total AppPoint usage across all Maximo Application Suite instances that share the Suite License Service.
View usage reports
The Report page provides an overview of the AppPoint entitlement for your Maximo Application Suite contract and license information, such as start and expiration dates. To view usage reports in Suite administration, click License consumption from the side navigation menu and select the Report tab.
To get an overview of your organization's AppPoint usage over time, use the built-in reports to see how well your contracted AppPoints meet your environment requirements.
Use the report information to identify AppPoint overages to see whether they occur regularly and can be managed by adjusting your contract and uploading a new license.
The following report information is available and is based on the selected time period that you choose, such as the current month or day or choose a custom range. You can specify the period of time by selecting Show report for.
- Overview
- The Overview section contains AppPoint usage information for the selected time period, including entitled capacity and peak usage.
- Details
- The Details section provides a summary of the configurations that you set to manage AppPoints consumption, such as compliance enforcement, idle timeout, and entitlements in your license. You can click View for more details of each configuration or also click the Configuration tab.
- Report chart
- The report chart outlines how your AppPoints consumption varied over the selected period of time. The chart is divided into reserved and concurrent user AppPoints and you can hover over a usage data point in the chart for details. For a more detailed breakdown of the AppPoint consumption by user entitlement, click View breakdown.
Understand AppPoint consumption
- Reserved usage
- The AppPoints are reserved permanently from the organization pool when an authorized access user is created. Reserved AppPoints are also consumed when you deploy applications or capabilities that have a reserved cost. Nonproduction installations do not incur reserved costs for applications or capabilities.
- Concurrent usage
- The AppPoint cost is applied when a concurrent access user is logged in to Maximo Application Suite. When a user starts a session, AppPoints corresponding to the assigned entitlement are checked out. When the user session ends, the AppPoints are returned.
Understand denial and overage usage
Denial and overage usage shows the cumulative number of AppPoints that were blocked or that were checked out beyond your entitlement during the report window.
If your environment is configured for compliance enforcement, concurrent users are blocked from logging in if the AppPoint entitlement is exceeded. If enforcement is not configured, the overage might incur extra costs.