Troubleshooting Articles

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Our troubleshooting articles offer solutions to issues other IBM Automatic Data Lineage users have experienced and ways of resolving common error messages.

• "App Already Open" Response from Qlik Sense Server

• "Prepared Statement 'X' Already Exists" in the PostgreSQL Extractor Log

• Server is not ready to accept new data" / "Error during fetch committed number. There is an uncommitted revision."

• Asset/Flow Upload to IGC Fails with 403: The Session [...] Has Expired or Was Not Found

• Asset/Flow Upload to IGC Fails with 500: Internal Error

• Basic Log Analysis

• BasicErrorCallBack 401: "You are not authorized for this functionality"

• Cannot Create a PoolableConnectionFactory (The driver could not establish a secure connection to SQL Server using a Secure Sockets Layer (SSL) encryption. Error: "Certificates do not conform to algorithm constraints".)

• Cannot Read Input File in Informatica PowerCenter Scanner

• Collibra DGC Integration

• Connection Refused

• Connection Refused/Reset during the Oracle Extraction Phase

• Connection to Informatica PowerCenter Repository Failed: "libACE.so.6.3.3: cannot open shared object file: No such file or directory"

• Db2 Extraction Fails with Execution failed due to a distribution protocol error that caused deallocation of the conversation. A DRDA Data Stream Syntax Error was detected. Reason: 0x3. ERRORCODE=-4499, SQLSTATE=58009

• Db2 Extraction Fails with Insufficient data. ERRORCODE=-4499, SQLSTATE=08001

• Db2 Extraction Fails with java.io.CharConversionException, ERRORCODE=-4220, SQLSTATE=null

• Db2 Reports Error "*RATE_DDL;;SQL0551 Reason Code or Token: READER,CREATE TABLE,SYSTOOLSP"

• Dictionary Dataflow Scenario Fails with java.langOutOfMemory: Java heap space

• Error Response from Server:Combination of Host and Port Requires TLS

• Explanation of Informatica PowerCenter Connector Log Errors

• Explanation of Teradata Connector Log Errors

• Explanation of Microsoft SSIS Connector Log Errors

• Explanation of Oracle Connector Log Errors

• Explanation of Power BI Scanner Log Errors

• Explanation of Visualization Issues

• How to Disable a CSRF Token in Collibra

• How to Get Log Files from the Collibra DGC Cloud Solution

• ID Attributes in Custom Resource Import

• IGC Lineage Troubleshooting

• Informatica PowerCenter: "The repository version is incompatible with this release of the product. A repository upgrade is required."

• Installer Doesn't Find Java on Linux

• Integration Returns the Error "No domain matches the specified criteria"

• Integration Returns the Error "You are not allowed to add, edit or remove an attribute whose type is read only."

• Java Heap Space Error on Client

• Keystore/Truststore Loading Failure for mantaConnectorsTruststore.pkcs12 during Tableau Extraction

• LDAP Authentication Fails with Error Code 49 - 80090308, AcceptSecurityContext Error, Data 52e, v2580

• LDAP Users Have Been Successfully Authenticated but No ROLES Have Been Assigned

• Lineage Missing for Tables Created by CTAS Statement

• Linux: Java Error "No such file or directory" When Running a Scan

• Manta Performance Degradation Triage Guide

• Manta Server Takes a Long Time to Start on Linux/Unix

• Manta Tomcat Has Trouble Starting or Shutting Down Because of the PID File on Linux

• Memory Allocation Troubles (of Any Kind)

• No Spool Space Error When Extracting a Teradata Dictionary

• Oracle Database Links

• Qlik Sense extraction fails with {"code":15,"parameter":"Document load aborted","message":"Request aborted"} response from the server

• Revision Limit Exceeded

• Server Start Failure Because of Inability to Set Localhost

• Snowflake Extraction Error: Failure using stage area; Cause: [Access Denied (Status Code: 403; Error Code: AccessDenied)]

• Snowflake Extraction Error: JDBC Driver Internal Error "Timeout waiting for the download of #chunk0"

• Snowflake: Cannot Create PoolableConnectionFactory (Private Key Provided Is Invalid or Not Supported)

• Standard Attribute Names for Custom Resources

• The Scenario Execution returned a failure Error Code 137

• TrustAnchors Cannot Be Empty

• Unable to Install Service on SUSE and OpenSUSE

• Unable to Set Localhost

• Updating Persistent JAVA_HOME Paths after Upgrading Java

• User Returned from LDAP Has Null Username!