Upgrading to the Windows DTM version 4.50 installer and modules

Upgrade the Windows DTM installer (core agent), Base module, and OPSWAT module to DTM version 4.50.

Prerequisites

  • Windows DTM installer

    Upgrade the Base module and the OPSWAT module to DTM version 4.50.

  • Base module and OPSWAT module

    No prerequisites are required to upgrade to DTM version 4.50.

Frequently asked questions

  • How to check the Windows DTM module version in the IBM® MaaS360® Portal?

    1. From the IBM MaaS360 Portal home page, go to Devices, select the Windows device, and then select Installed Services.
    2. Go to Installed Modules and check the version that is listed for the Base module and the OPSWAT module.
  • How to check the Windows DTM agent version status in the IBM MaaS360 Portal after you upgrade the agent?
    1. From the IBM MaaS360 Portal home page, go to Devices, select the Windows device, and then select Installed Services.
    2. Go to App Details, and then check the version that is listed for the Agent Version.

Troubleshooting issues with the upgrade to Windows DTM version 4.50

Installer upgrade error - module version not compatible with the installer version

If you upgrade the Windows installer to version 4.50 before you upgrade the impacted modules to version 4.50, the following error messages are displayed in the IBM Endpoint Manager Action Agent.

  • The current Base Module module version is not compatible with this installer. The minimum expected version is 4.50

    Visit IBM document for more details.

  • The current OPSWAT Module module version is not compatible with this installer. The minimum expected version is 4.50

    Visit IBM document for more details.

The remedy is to upgrade the impacted modules to version 4.50.