Setting up iOS devices in the MaaS360 Portal for User Enrollment

Instructions on setting up the MaaS360® Portal for User Enrollment.

Prerequisites: The Managed Apple ID must be created in Apple Business Manager and added to the user account.

Configuring the MaaS360 Portal for self-enrollments

These settings apply to self-enrollments only. You can ignore these settings if you want users to enroll devices with an enrollment request.
  1. From the MaaS360 Portal Home page, go to Setup > Settings > Directory and Enrollment > Basic Enrollment Settings.
  2. Scroll to Default New Device Addition Mode for Self Enrollment and select one of the following options based on the device addition mode:
    • Select Enrollment (Managed Device). Note: This setting applies to both MDM and mixed-mode customers.
    • Select By Ownership > Employee Owned Devices > MDM Enrollment. Note: This setting applies to mixed-mode customers only.
  3. In the Prompt for Ownership section, select Enable prompt for ownership. Note: If you do not enable this setting, default ownership is set to Corporate-Owned and devices are enrolled in managed mode.
  4. Go to Setup > Settings > Directory and Enrollment > Advanced Enrollment Settings. In the Advanced Management for Apple Devices section, select Default enrollment mode for managing employee-owned (BYOD) devices, and then select User Enrollment mode - manage only corporate resources. Note: The Managed mode option is selected by default. If you do not select the User Enrollment mode, devices skip the User Enrollment and install a management profile.

Result: Users can use the self-enrollment URL to enroll devices in to MaaS360 in User Enrollment mode.

Creating an enrollment request

The enrollment request-based User Enrollments do not require pre-configuration of enrollment settings in the MaaS360 Portal.

  1. Go to Devices > Enrollments and then click Add Device.
  2. In the Add Device window, select Enroll using iOS User Enrollment. Result: In the Advanced tab, Employee is automatically selected as the default value in the Device Ownership field.
    Add Device User Enrollment
  3. Complete the fields in the Basic and Advanced tabs.
  4. Click Send Request.

Result: The enrollment request is sent to the user.