Setting up iOS devices in the MaaS360 Portal for User Enrollment
Instructions on setting up the MaaS360® Portal for User Enrollment.
Prerequisites: The Managed Apple ID must be created in Apple Business Manager and added to the user account.
Configuring the MaaS360 Portal for self-enrollments
These settings apply to self-enrollments only. You can ignore these settings if you want users to
enroll devices with an enrollment request.
- From the MaaS360 Portal Home page, go to .
- Scroll to Default New Device Addition Mode for Self Enrollment and select
one of the following options based on the device addition mode:
- Select Enrollment (Managed Device). Note: This setting applies to both MDM and mixed-mode customers.
- Select . Note: This setting applies to mixed-mode customers only.
- In the Prompt for Ownership section, select Enable prompt for ownership. Note: If you do not enable this setting, default ownership is set to Corporate-Owned and devices are enrolled in managed mode.
- Go to Advanced Management for Apple Devices section, select Default enrollment mode for managing employee-owned (BYOD) devices, and then select User Enrollment mode - manage only corporate resources. Note: The Managed mode option is selected by default. If you do not select the User Enrollment mode, devices skip the User Enrollment and install a management profile. . In the
Result: Users can use the self-enrollment URL to enroll devices in to MaaS360 in User Enrollment mode.
Creating an enrollment request
The enrollment request-based User Enrollments do not require pre-configuration of enrollment settings in the MaaS360 Portal.
- Go to Add Device. and then click
- In the Add Device window, select Enroll using iOS User Enrollment. Result: In the Advanced tab, Employee is automatically selected as the default value in the Device Ownership field.
- Complete the fields in the Basic and Advanced tabs.
- Click Send Request.
Result: The enrollment request is sent to the user.