Configuring the Zebra Printer Management service for Cloud Extender

Follow these steps to use the new version of the Cloud Extender® Configuration Tool to configure the Zebra Printer Management service for the Cloud Extender.

Before you begin

  • Microsoft .NET Framework 4.7.1: The Zebra Link-OS API requires Microsoft .NET Framework 4.7.1 and later. You cannot use the new Cloud Extender Configuration Tool to configure the Zebra Printer Management module if you have not installed .NET Framework 4.7.1 on your system.
  • Zebra Printer Management service: The MaaS360® Administrator must enable the Zebra Printer Management service in the IBM Admin Portal:
    • Select Setup > Services and then enable the Zebra Printer Management setting. Note: If the service is not available in the IBM Admin Portal, contact IBM® Support to enable this setting for your account.
      Zebra Printer Management Module Portal service setting

Procedure

  1. Download ZebraManager.exe and then install the module on the local server where the Cloud Extender is installed.
  2. Open the new Cloud Extender Configuration Tool.
    Zebra Config Tool
  3. Select the Zebra Printer Management module.
    The Printer Discovery Settings window is displayed.
    Zebra printer discovery CE Config Tool
  4. From the Discovery Method list, choose SubnetSearch to search on Zebra printers by subnet range (you can include multiple subnets), and then enter the range of IP addresses that you want to search and the port that you want use.
    Note: For the MaaS360 platform 10.70 release, the preferred discovery method is to use subnet search for scalability. This discovery method allows administrators to use multiple Cloud Extenders to manage multiple subnets over large enterprise networks.
    Zebra printer discovery CE Config Tool
    Zebra printer discovery CE Config Tool
    Zebra printer discovery CE Config Tool
    The Zebra printers that are discovered are displayed. Note: If a new Zebra printer is added to the subnet or an existing Zebra printer is replaced on a subnet, the administrator does not need to run the new Cloud Extender Configuration Tool again. The Cloud Extender Configuration Tool acts a test to verify that the subnet range you entered contains Zebra printers. You are configuring Cloud Extender to manage subnets or a group of subnets, and then running a test to verify that there are Zebra printers on those subnets. The Cloud Extender runs a script every 15 minutes to discover Zebra printers and to enforce printer configuration policies.
  5. From the list of discovered Zebra printers, select a printer to test the status of the printer on the network.
    Zebra printer discovery CE Config Tool
    Zebra printer status CE Config Tool
    The printer status test results are displayed. Some status settings are managed from the Zebra policy in the MaaS360 Portal and other settings are read-only.
    Zebra printer status CE Config Tool
  6. Click Close, and then click Save to save the results.
    The Cloud Extender sends the details about the Zebra printers that are discovered on the subnet/subnet ranges to the MaaS360 Portal. The results are displayed on the Device Inventory page (Devices > Inventory):
    Zebra device view in Portal

What to do next

Viewing Zebra printer settings in the MaaS360 Portal