Secure Mail settings (WorkPlace Persona policy)
You can configure specific settings in the WorkPlace Persona Policy for Secure Mail.
Configuring Secure Mail
The following settings are available for configuring Secure Mail:
Policy setting | Description | Supported devices |
---|---|---|
Mail Server | The host name of the mail server that ensures devices are automatically approved. The automatic approval feature is supported for Exchange, Office 365, IBM® Traveler, and IBM Connections Cloud. | iOS, Android, Windows Phone |
Hostname of the ActiveSync Server | The URL of the ActiveSync server. | iOS, Android, Windows Phone |
Use SSL | SSL certificates provide secure, encrypted communication between the mail URL and the browser on the device. Enable the Exchange server to use SSL for authentication. | iOS, Android, Windows Phone App 2.2+ |
Enable SSO | Select this option to enable single sign-on (SSO) and configure the app client ID and the Office 365 endpoint URL. | iOS 3.4+, Android App 6.10+ |
App client ID: Enter the app client ID that is generated when you register the app for the Azure AD tenant. | ||
Office 365 endpoint URL: Enter the default or configured Office 365
endpoint URL to access the Office 365 API invocations for the account. The default endpoint URL for
Office 365 is https://outlook.office365.com. Note: You can use a different
endpoint URL than the default endpoint URL.
|
iOS 3.95+, Android App 6.70+ | |
Domain Name | The name of the domain that is added when the domain user account is created. | iOS, Android, Windows Phone |
Email Address | The email address of the Exchange account. This setting supports wildcards such as
%UPN% or %username%@domain.com ). Note: Leave this field blank to
automatically fill this field from the user email field in MaaS360®.
|
iOS, Android, Windows Phone |
Account Username | The user name of the account. | iOS, Android, Windows Phone |
Authentication Type | The password that is entered manually by the user or the certificate that is uploaded from MaaS360. | iOS, Android, Windows Phone |
Use Exchange Web Services | If this setting is enabled, Secure Mail supports advanced features (for example, calendar
attachments and contact groups on Exchange 2010 SP2+) that are available for Exchange Web Services
(EWS). This setting is supported on Exchange and Office 365 only. Make sure that you enable Exchange
Web Services (EWS) on your mail server for devices.
|
iOS 3.1+, Android 5.55+ |
App Badge Count | Specifies the areas that you want the app badge to count:
|
iOS 2.95+ |
Authenticate using WorkPlace Account | Uses common WorkPlace credentials for email authentication. Users are not prompted to enter their credentials if they already entered their WorkPlace credentials. | iOS 2.95+, Android 5.25+ |
Organize by Thread | Organizes email messages by thread. This setting is applied during initial mail configuration only. Users can change this setting in the app under the Email Settings. | iOS 2.98+, Android 5.32+ |
Default Signature | Uses a default signature for the user in the email message. This setting is applied during initial mail configuration only. Users can change this setting in the app under the Email Settings. | iOS, Android, Windows Phone |
Set Logon Hours | Sets the default logon hours for users to manage access to email servers. Choose between
AD-based or policy-based logon hours. Setting Type:
|
iOS App 3.5+, Android 6.00+ |
Enable Real-time Notification | Users can view the badge count on the Secure Mail app for unread email messages and also
configure notifications for new email messages and calendar invites. This setting is supported on
Exchange 2007, 2010, 2013, 2016, and Office 365. This setting requires Cloud Extender. Before you enable this setting, make sure that Cloud Extender is configured for new email message notifications. This setting also supports Traveler 9.0.1+ for iOS. Contact IBM Support for more details. |
Configuring real-time email and calendar notifications
Enabling Real-time Notifications allows users to view the badge count on the Secure Mail app for unread email messages and to configure notifications for new email messages and calendar invites.
Policy setting | Description |
---|---|
Allow Real-time Notifications | The MaaS360 app initiates an email notification subscription for the user. The MaaS360 Portal broadcasts the subscription request to all the Cloud Extenders that are running the Email Notification module and completes a successful subscription. |
New Mail Notifications | Notifies a user when a new email message is received. You can enable this setting for email messages from favorites, all email messages, or for no email messages. |
New Calendar Invite Notifications | Notifies a user about new calendar invites. Users can override this setting on the device. |
Configuring calendar details
You can choose the days of the week that are a part of your work week, the time when your work day starts and ends, or the day of the week that you want to start your work week.
By default, the work week is defined as Monday through Friday with a work day of 9 A.M. to 5 P.M. The first day of the week is Sunday. The Week Starts on setting sets the first day of the calendar week and changes the calendar work days.
Configuring synchronization details
You can configure settings that synchronize email messages. The following settings are available for synchronizing email messages:
Policy setting | Description | Supported devices |
---|---|---|
Max days allowed to Sync Mail | The maximum number of days that are allowed to synchronize email messages. Note: The
Unlimited value is not supported on Windows Phones.
|
iOS, Android, Windows Phone |
Default days to Sync Mail | The default number of days that are allowed to synchronize email messages for new users.
Note: This value is set during new mail configuration only and does not apply to existing mail
configurations.
|
iOS App 2.95+, Android App 5.25+, Windows Phone App 2.2+ |
Maximum period for Calendar to Sync | The maximum number of days that are allowed to synchronize the calendar. | iOS, Android, Windows Phone |
Sync Frequency | The app uses push-based synchronization or a specific time to check for new email messages. You can also disable the periodic synchronization and force the user to always synchronize email messages manually. | Android |
Manual Sync On Roaming | The user manually synchronizes new email messages if the device is roaming on the network. | Android |
Custom headers for HTTP requests | Use this setting if you are using a reverse proxy in front of your mail server and must specify the HTTP headers that are used for access control. | iOS App 2.90+, Android 5.21+, Windows Phone App 2.2+ |