Tracking the OS Update status for a device

Administrators can track the status of the OS update actions that are performed on a device.

About this task

After applying the Push iOS Update command, you can monitor the status of the deployment in the IBM® MaaS360® Portal. MaaS360 monitors the action for 48 hours, and if the update fails within this timeframe, MaaS360 automatically retries the download process.

Procedure

  1. From the IBM MaaS360 Portal Home page, select Devices > Inventory.
  2. On the Device Inventory page, click the View link for a device.
  3. On the details page of the device, click the Summary drop-down and then click History.

    The page displays the information about various actions that are taken on a device in the MaaS360® Portal. The Details column displays the status of the OS update actions that are performed on the device. For more information, see Statuses for the Push iOS updates command.

Results

Statuses for the Push iOS updates command
The following table provides details of statuses that are related to the Push iOS Update command:
Status Description
The software update (iOS <version>) is being downloaded The selected software update is being downloaded on the device.
Download complete. Installation started. The selected software update is downloaded to the device and the installation process has started.
The software update is being installed. The software update is being installed on the device.
Download complete (iOS <version>). The selected software version is downloaded to the device.
Version (iOS <version>) is not relevant for this device. For group action, this status indicates that the selected software version is either incompatible with the device model or the device is already running a newer software version.