Directory sync for Microsoft Entra integration with MaaS360
Use this integration to automatically import users, groups, and group memberships from Microsoft Entra ID to the MaaS360® Portal.
You can configure directory synchronization for Microsoft Entra ID with MaaS360 by using the System for Cross-Domain Identity Management (SCIM) feature for the following scenarios.
Important: If you enable the integration for Microsoft Entra
ID user directory
that uses the legacy method (non-SCIM based) and plan to switch to the new SCIM-based directory
sync, follow these steps.
- Disable user visibility by using the old configuration wizard.
- Contact IBM® Customer Support to enable the new Entra ID configuration page.
- Option 1: Migrating existing users and groups to sync from Microsoft Entra ID
- If you already set up user groups in the MaaS360 Portal, importing the same or similar user groups directly from Microsoft Entra ID without following a structured migration process might lead to issues. For example, policies and applications that are linked to these groups might be removed from devices. This migration option helps ensure that group-based distributions are correctly mapped to Microsoft Entra ID groups in advance, avoiding any disruptions during the migration process. For more information, see Migrating existing MaaS360 users and groups to sync from Microsoft Entra ID.
- Option 2: Importing new users and groups from Microsoft Entra ID into the MaaS360 Portal
- You can enable integration with Microsoft Entra ID to synchronize users and groups with MaaS360. This approach is recommended when no existing users or groups are present in the MaaS360 Portal that can be synchronized from Microsoft Entra ID. For more information, see Importing new users and groups into MaaS360 from Microsoft Entra ID.
Tip: Select Option 1 only if user groups with distributions (for example, app or policy
distribution) exist in the MaaS360 Portal and you plan to
migrate similar groups to synchronize with Microsoft Entra
ID. This option helps
ensure that group-based distributions are copied to Microsoft Entra
ID groups, avoiding
any disruptions during migration. For all other scenarios, select Option 2 to avoid extra manual
steps.