Enrolling your iOS device (DEP using Passcode)

Follow these steps to enroll your iOS device in the Apple Device Enrollment Program (DEP) using passcode.

Before you begin

  • The iOS DEP token must be active in the MaaS360® Portal.
  • DEP profiles that are enabled with the Authenticate option must be assigned to the iOS devices that you want to enroll in the Apple Device Enrollment Program (DEP).
Reference: For more information, see the Apple DEP Configuration Guide.

Procedure

  1. Turn on the iOS device and navigate through the initial activation screens to the Choose a Wi-Fi Network screen.
    Activation screen
    Activation screen
    Activation screen
    Activation screen
  2. Follow these steps to enroll the device:
    Activation screen
    Activation screen
  3. At the authentication prompt, enter the username, domain, and passcode from the enrollment request that you received in your email to complete the iOS device enrollment.
    Activation screen
    Activation screen
  4. Accept the terms of the license agreement and tap Continue.
    Activation screen
    Activation screen

What to do next

  1. Follow these steps to verify that iOS device enrollment successfully completed:
    1. From the MaaS360 Portal Home page, select Devices > Enrollments.

      The Enrollments (Add Device Requests) window is displayed.

    2. Review the following information:
      Column Description
      Status The status of the enrollment request for the device:
      • New: The enrollment request was sent to the device.
      • Failed: An error prevented the request from successfully completing.
      • Completed: The device is enrolled successfully.
      • Pending: The request was sent successfully, but the owner of the device needs to enroll the device.
  2. Configure the following:
    1. Navigate to MaaS360 Portal Home page > Setup > Settings > Directory and Enrollment > Basic Enrollment Settings.
    2. Select the Override authentication mode for enrollment checkbox in the Authentication Mode for Enrollment section, and then select the Passcode option from the Authentication Mode for Enrollment drop-down list.

      The Override authentication mode for DEP enrollment checkbox is displayed.

      Note: Make sure that you manually disable this option before the end of 2022. This option is provided temporarily to customers that use MaaS360 credentials as the authentication type to enroll DEP devices and a passcode as the authentication type to enroll managed devices.