Devices

Information about viewing your devices in the IBM® MaaS360® Portal.

Supported devices in MaaS360 based on operating system
The devices that MaaS360 supports in Mobile Device Management (MDM) mode, Secure Productivity Suite® (SPS) mode, and MaaS360 certified Android rugged device models.
Device management
After enrolling your devices, MaaS360 allows you to centrally manage and control devices within your organization through the IBM MaaS360 Portal.
Managing device groups in the IBM MaaS360 Portal
Follow these steps to deploy policies, apps, or documents to a group of devices in the IBM MaaS360 Portal.
Managing device attributes in the IBM MaaS360 Portal
A device attribute is a set of data that an administrator can customize and then associate with a specific device.
Searching for specific devices in the IBM MaaS360 Portal
Use the Advanced Search feature to search for specific devices in the IBM MaaS360 Portal.
Managing enrollment requests for a device
MaaS360 allows you to enroll devices in your organization from a single unified management solution.
Revoking license entitlements from a device in an Inactive or Pending Remove Control state
Administrators can revoke the license entitlements that are assigned to a device that is in an Inactive or Pending Remove Control state.
Viewing action history and events for a device
Information about the actions and events that occurred on devices in the IBM MaaS360 Portal.
Viewing device history in the MaaS360 Portal
You can view information about various actions that are taken on a device in the IBM MaaS360 Portal. You can also view the current policy distribution status of a device.
Device exceptions
A device in the IBM MaaS360 Portal has two sources records, one from the enrolled devices and one from the Cloud Extender discovery process.
Patch management on devices
The MaaS360 Unified Endpoint Management (UEM) offering for Windows combines traditional client management capabilities and MDM API-based modern management capabilities.
Downloading device agent logs from the MaaS360 Portal
Information on how to download device agent logs from the MaaS360 Portal that are uploaded to IBM Cloud.
Shared device utilization dashboard
The Shared device utilization dashboard provides the administrators with a centralized view of the user sign-in and sign-out information of all shared devices. The dashboard facilitates access to activity logs that identify recent users with devices. The dashboard also enhances the efficiency in device management and provides accountability for the shared resources.
Configuring eSIM from the IBM MaaS360 Portal
Configure an eSIM from the IBM MaaS360 Portal to activate cellular data plans, add an eSIM, or delete an eSIM on eSIM-capable devices.
Apple DEP Configuration Guide
The Apple Device Enrollment Program (DEP) provides a fast, streamlined way to deploy your corporate-owned Apple devices. DEP devices can be purchased directly from Apple or through Apple Authorized Resellers.
Apple Configurator
The Apple Configurator allows administrators to enroll iOS 11+ devices in the IBM MaaS360 Portal that are not enrolled through the Apple Device Enrollment Program (DEP).
Integrating MaaS360 with Apple School Manager (ASM)
Apple School Manager (ASM) is a web-based portal that allows educational institutions to define classroom managers, classroom setup, enroll students, and assign instructors to classrooms.

Parent topic: Portal Admin Guide