Revoking licenses in bulk

Use the Bulk revoke licenses action to use Device IDs to remove a MaaS360® Part Name license from devices in bulk. The following MaaS360 base license parts are available: Essentials, Premier, Deluxe, Enterprise, and Management. To obtain a Device ID for a device, go to the Device Inventory and Customize Columns to add a Device ID to the grid. Export the device list as a CSV file that contains the devices in the Device Inventory along with the Device ID.

About this task

To view this option, the administrator account must have the Bulk License Change access right.

Procedure

  1. From the License Overview page, click the View action for the MaaS360 Part Name that you want to revoke licenses in bulk for. Click Bulk Edit > Bulk Revoke.
    You can also access the Bulk revoke licenses workflow from the License Overview page. For the specific MaaS360 Part Name, click More > Bulk Revoke.
  2. Click Download to use a sample file to add the Device ID details.
  3. Add the Device ID details in the CSV file. Add the Device IDs of all the devices that you want to revoke licenses for and save the file.
    The CSV file must contain a Device ID column and one row for every device that you want to revoke the license for in bulk. In each row, add the Device ID.
  4. In the Bulk revoke licenses workflow, click Browse to add the CSV file.
  5. Click Upload.

Results

For the selected MaaS360 Part Name, licenses are revoked in bulk for all Device IDs that are listed in the CSV file. The licenses that are revoked on devices are managed as follows.
  • For base bundles, the latest bulk revoked license is removed from the device.
  • For add-on bundles, the bundles that are revoked are removed from the device. The existing license bundles in the device are not affected.
Note: The bulk revoke action on a device fails if the device has only one license bundle that is assigned to the device. You must have at least one license bundle that is assigned to the device at all times.

Example

If the Essentials Suite license is already assigned on the device and the Deluxe Suite is selected for bulk assignment, the services in the Deluxe Suite license include all services in the Essentials Suite license. Because services are duplicated, the Essentials Suite license is revoked from the device. When the license is revoked, the bulk assignment for the Deluxe Suite license is assigned to the device. The assignment status for the device is shown as a success in the Bulk License History CSV file. Go to the License Overview to review the license units that are available and the units that are used.

What to do next

You can also view the status of bulk revoked licenses at Setup > License Overview > Select the License Bundle > Bulk Edit > View History. In Bulk License History, you can view the status of the exported assignment that is listed as revoke.