Viewing Insights

The Insights view shows a detailed report on important activities across Secure Mail and Calendar.

Insights evaluates events in your calendar and email messages in your inbox to provide a report on your unattended invites or unopened email messages. You receive Insights automatically at 8 AM and 4 PM every day.

Note: This feature is not available by default. Contact IBM Support to enable this feature for your account.
Tap the bar chart icon on the upper right corner of the MaaS360 Assistant app to view Insights.
Assistant Analytics
Assistant Report
Insights are delivered for the following scenarios:
  • Add as Favorite
    • When you receive more than 10 email messages from the same contact, MaaS360 suggests if you want to add that contact as a favorite.
  • Open unread email messages
    • When you have more than two unread email messages that are received from the same contact, MaaS360 reminds you to open those email messages.
    • When you have more than one unread email messages that are received from a favorite contact, MaaS360 reminds you to open those email messages.
    • When you have more than one important unread email messages, MaaS360 reminds you to open those email messages.
    Note: You can disable Insights for email messages that you receive from selected senders. For more information, see Disabling Insights for selected email IDs.
  • Open invites
    • When you have more than one unattended invites, MaaS360 reminds you to open those invites.
    • When you have more than one unattended invites from a favorite contact, MaaS360 suggests that you open those invites.
    • When you have conflicting invites, MaaS360 reminds you to open those invites.