Tracking the status of scheduled action

Administrators can track and monitor automated actions on the Action Logs dashboard The Actions dashboard provides a centralized view of the overall status of all the scheduled actions.

Follow one of these methods to view the Actions dashboard.
  • From the IBM® MaaS360® Portal home page, select Actions > Action Log.
  • From the IBM MaaS360 Portal home page, select Actions > Action Orchestrator. Go to the list of scheduled actions in the Action Orchestrator dashboard and click the Action Logs icon to track individual schedule's progress.
The Action Log dashboard is a valuable tool for administrators who need to track the status of scheduled actions. It provides a clear overview of the actions that are performed, and detailed information about the status of each action at the device level. The Action Log dashboard displays data for the past 6 months. An administrator can perform the following actions by using the Actions Log dashboard.
Search to get a quick list of actions
The dashboard provides a search option that allows administrators to quickly find actions based on certain criteria.
Filter actions based on criteria
Administrators can filter the actions based on certain criteria, such as action name, performed on, status, and performed date to find the actions that are relevant to them.
Track the overall status of scheduled actions
Administrators can easily see the number of actions in each status, and the number of devices impacted by each action. The following table describes the various statuses.
Status Description
Successful All devices in the device group successfully completed the action.
In Progress Number of devices that are in progress when the action is applied to multiple devices.
Failed Number of devices for which the action failed when applied to multiple devices.
If the scheduled action impacts a single device, you can view the status trail on the Action Logs page. Expand the section for the relevant action name.
If the scheduled action impacts multiple devices, the overall status of the action depends on the status of the actions that are taken on individual target device. For example, if you apply the OS Update action on a device group, the action is applied to all devices that are added to the device group. Click the action name link to track the status of the actions at the device level. For more information, see Tracking the status of actions at a device level.

Tracking the status of actions at a device level

To view all the devices and the details that are impacted by a schedule, click the action name link. The dashboard provides detailed information about the status of each action at the device level. This makes it easier to identify the devices where the action is being performed, and the status of the action on each device. If there is a failure, you can take correctve measures.

The dashboard displays the following details.
  • An incremental status trail for each action, making it easier to track the progress of the action and identify any issues that can arise.
  • Quick navigation links display the number of devices in each status. Click the required link to display the corresponding devices in the grid.
  • The Show not applicable devices toggle button is displayed only when the device group contains devices that are not applicable for the action. Enabling this toggle button displays a quick navigation tab for not applicable devices. Click this tab to display those devices in the grid.
  • When an action is scheduled for multiple groups, you can check the overall status on the Assigned Via tab. This tab displays the name of the group that triggered the device action, based on the groups the administrator selected.
  • Expand the device name section to view the status trail for the action at the device level. The status trail displays the intermediate stages of the action. For example, when an administrator applies the restart action for a device, the status trail for that action includes the following stages.
    • Initiate Action
    • Restart Device
    • Complete

    The applied action progresses incrementally from one stage to the next in the status trail, and all stages must be successfully completed for an action to take effect on a device. Administrators can use this view to track the status of the action on individual devices and also identify the stage where the action failed.

Tracking the status of actions for Update apps-iOS

Administrators can track the overall status of the app updates for devices on the Action Log dashboard. Click the action name link to view the list of devices for which the app update action is performed. The dashboard displays the following details.
  • The initial page displays a list of devices for which the app updates action is performed. If the scheduled action impacts multiple apps, the overall status of the action depends on the status of the actions that are taken on individual target apps.
  • Click the device name link or the details icon to view the list of apps associated with a specific device. An incremental status trail for each action, making it easier to track the progress of the action and identify any issues that can arise is displayed.
  • You can filter and manage applications to get a more granular view of the aggregated status for each app.
  • Quick navigation links display the number of apps in each status.
  • Click the Not Applicable tab to get the list of apps that are not applicable for the action.