If the network has a problem, collect
diagnostic data that you can use to diagnose and resolve the problem.
Procedure
To collect diagnostic data for network diagnostics:
- Provide a diagram of your network setup.
- Collect IP network configuration data, for example, by issuing ip a
l for the IP network configuration and ip r l for the routing
tables:
- Some environments might have special routing rules that must be considered:
- A typical network connection might be restricted by firewall rules and,
thus, existing rules should also be reported.
For example, list rules and the default policy by issuing:
# iptables -vnL
# nft list tables
# nft list ruleset
# nft list chains
Note: sudo nft list tables
Additionally, there can be NAT-rules. To list them, issue:
# iptables -t nat -vnL
- A slow network is sometimes due to an incorrect DNS configuration. Check if
the DNS servers are configured and reachable. Issue a host or
dig command. The ping command might not always work due to
firewall rules.
- Attach the data files to the opened support case.