zcrypt.ce7ec0 Cryptographic device <AP device ID>.<AP queue> failed and was set offline

Explanation

A cryptographic device failed to process a cryptographic request. The cryptographic device driver could not correct the error and set the device offline. The application that issued the request received an indication that the request has failed.

User response

Use the lszcrypt command to confirm that the cryptographic hardware is still configured to your LPAR or z/VM guest virtual machine. If the device is available to your Linux instance the command output contains a line that begins with 'card<device index>', where <device index> is the two-digit decimal number in the message text. After ensuring that the device is available, use the chzcrypt command to set it online again. If the error persists, contact your support organization.

Severity

Error